In an age of crap customer service and people who don’t care, every now and then you encounter a company that bucks the trend.

At 10am PST this morning (1am AWST) I got an email from my wife indicating that the hose behind the fridge had broken and that a good portion of the house was ankle deep in water. I Googled Bunbury Flood Help from the other side of the world and found Bunbury Fire and Flood. She who must be obeyed rang them and they were there within 45 minutes with industrial water vacuums etc… and they were nice about it as well. The service includes a dehumidifier and floor board repairs as well.

So a quick thanks to Bunbury Fire and Flood. I hope we’ll never ever need to use again, but I’m more than happy to recommend you to others in need.

Who would want to be an MP?

admin —  July 27, 2007 — 2 Comments

Steve Bracks quits.

Of course there was Giddyup Gallop in WA before him.

Who in the world would want to be a Member of Parliament?

I actually know the reason why many are: most are self important dysfunctional wankers, but occasionally you meet some that aren’t.

The question worth asking though is has the level of media scrutiny now gone too far? From the BS stories about excessive wages (MPs get paid shit for the hours they put in) to the never ending invasions of privacy, what decent Australian would want to serve their State or Country? Wouldn’t we all be better served by providing an environment where the best people available lead our country?

Flip side of course is that the public has the right to know. The problem is that the cost of that right delivers the poor state of Australian politics we all live with now, a state that is only going to continue to get worse. There will never be another Menzies or Curtin, another Barton or or even Sir Henry Parkes. The next Australian Prime Minister is a professional policy nerd with the warmth and grace of a wet blanket, who is also blander and more boring than an Australia movie. By comparison our current Federal Leaders remain drunk on years of success having long since lost touch with the reality of the average Australian. It nearly makes me think that the American system is better: their leadership might be crap but at least the process is far more entertaining 🙂

Who ever thought that Qantas might become a world-leading airline? OK, so I’m typing this from the Qantas Domestic Terminal at Perth Airport on free WiFi, but as Engadget reports, starting next year Qantas is going to offer Wifi + Power on A380’s and refitted 747s. Touchwood it’s the entire 747 fleet given about half of Qantas’ flights to the Eastern States out of Perth are on 747’s. Still got a book for today though, but I cant wait for next year 🙂

An important question though: I wonder how much Qantas will charge for data? This is Qantas after all, I just cant see it being cheap, but hey, if it’s $50 or $100 on a long flight it would be well worth it.

Optus iPhone Getting Closer

admin —  July 19, 2007 — 3 Comments

TUAW has the latest on the quest to unlock the iPhone; apparently it will now work with pre-paid AT&T/ Cingular phone cards.

I’ll be in the States this time next week, and I’m seriously considering buying an iPhone, but the difference between dreaming and buying is still the ability to use it when I get home again…well to be more clear the ability to insert my Optus simcard in it and be able to make calls (AT&T global roaming rates are even worse than Optus’ rates so AT&T isn’t really a good option for me). Of course I could just use it as a glorified iPod, but I already own one of those. Hopefully some one will crack it in the next week, here’s crossing my fingers anyway 🙂

A fair bit of feedback on some recent posts. It reminded me that going on a puritanical save the world by highlighting wrongs binge isn’t always a good thing, people in glass houses etc…

Matt Mullenweg

I found an email from Matt Mullenweg in my spam box re the post on WordPress and the crackdown on sponsored templates.

Matt is pissed, and probably rightly so. The post in retrospect was unnecessarily personal and it wasn’t called for; she who must be obeyed asked me a very good question: would I like to have that written about me? One should never mess with she who must be obeyed, she is all wise and always right. So sorry Matt, it went too far.

However without taking away from the personal apology, I still believe you’re wrong. Your email stated that people were abusing sponsored templates by stuffing them with spam, but here’s the beef: in Australia Aboriginal people commit crimes at a higher rate than non-indigenous Australian’s, for memory the crime rate amongst African American’s is probably similar as a percetage of the population as well: would the solution therefore be to lock all black people up? You see Matt, you’re punishing a pile of good people for the actions of a small number of bad people; blanket solutions are rarely ever the right answer.

The link thing is still silly as well: you can’t ask people to not include links on their templates then stuff your own links on every install of WordPress, no matter how justified you think you are in doing so; it’s an all or nothing thing, and not practicing what you preach to others does make you look like a hypocrite, but in a nice, non-personal attack way 🙂

Ars Technica

Got an email from Ars re my post on their linking policies. They point out that the case I highlighted was an oversight, and that they regularly link out (and provided examples). I still see a lot of Ars stuff without sources, indeed I’ve seen stories on stuff I’ve written at TechCrunch appear as a stand alone story on Ars two days later without links. However on the basis of the email I’m willing to accept that on the whole they are at least trying. Perhaps they could try harder, as indeed we all could, and there are times where you get a tip from a reader which doesn’t come sourced, meaning that you don’t know that it’s come from elsewhere; even I’ve been in that situation a couple of times.

So apologies to Ars. If it’s any help, I only noticed because it’s one of my regular reads, and a bloody good read most of the time at that.

Happy

OK, my lets right the wrongs of the world purge is over for now. Promises that I”ll be good again 🙂

I’ve always liked Ars, but lately I’m starting to wonder. I’ve heard people allege previously that all Ars does is rip stories off, particularly from MSM sources, and never credits. But here’s an example that is so blatant, its sickening:

Long Zheng at istartedsomething: Microsoft files patent for possible taskbar replacement (July 15 Australian EST)

Ars Technica: Microsoft patent gives a peek at the future beyond the taskbar (July 16 USCT…and no credit for the story).

Worse still the Ars post just hit Techmeme.

The whole thing sits somewhere between sad and pathetic. You very rarely EVER see a credit for a story in an Ars post (if at all), and yet anyone writing for any publication knows that when you run a story, if you didn’t get it from the source, you credit. Sometimes of course you get grief for running a story from another site; I have at TechCrunch before, but certainly if it’s not an original story and you’ve picked up the crux from another site you always do the right thing and credit, be it in the post itself or at the end of the post, and 99.9% of sites respect and follow that rule.

Personally I think enough is enough in terms of Ars Technica: if they don’t want to play by fair rules, then people should stop reading them, which is a shame, it’s a good read, but you’ve got to draw the line somewhere.

News.com.au reports that Optus is joining Telstra in adding uploads to monthly cap limits, and that others may also start counting uploads.

As much as I despise the Australian ISP industry for having caps to start with, when in the US ISP’s are mostly all you can eat concerns, it does make sense that if we’re essentially paying for downloads, ISP’s should count uploads as well.

But here’s the problem: upload speeds from Australian ISP’s suck.

Take my provider for example. I get a 2mps download but only a 256kps upload speed, roughly 10 times the difference. Telstra Bigpong plans are similar, most only provide a 256kps upload speed, although for memory some may be as low as 128kps.

If I’m going to have to pay indirectly for uploading stuff to the web, the same money I’m proportionately paying for downloads, then simply I demand the same upload speed as I have for downloads. That would be the only fair and equitable solution, particularly when companies are quick to advertise their download speeds, but you’ve got to find the upload speeds in the fine print. Given that I’m a fairly regular uploader it would also make my life a whole lot easier as well.

See here.

Finalists are the top 3 in each category. For a State that is so remote from the rest of the world there’s an impressive lineup of sites.

The winners will be announced at the Duxton, Perth, August 17.

And incase I’ve failed to mention it previously: I was a judge for the awards. Suffice to say that there were a lot more submissions that finalists, but it was a good experience none the less. It’s amazing what people can come up with in terms of site design and delivery.

The Sky is Falling! Well it was 3 weekends ago when I took this. Not bad for a place that according to many is becoming bone dry, a place that is forever suppose to bare the burden of drought. Filmed on my Panasonic DMC FZ-50 still camera, great video quality for a still camera.

Facebook Friends

admin —  July 16, 2007 — 3 Comments

I’ve decided that the one thing I don’t like about Facebook is exerting effort for a small group of people; basically I don’t get why Facebook pages should be closed to all bar friends. It’s not that I dislike my Facebook friends; I appreciate every one of them, it’s just that in a society that values user generated content where there is a finite amount of time in a day, you only  want to post or create on X amount of places, preferably ones that maximise the audience. Take for example photos: I post to my Flickr account what I want people to see, be they friends or otherwise, why cant I do the same on Facebook?

OK, so people rave about the privacy and closed networks, but how hard would it be to be able to provide the option “Private or Public Profile?” 

If you do want to see what goes on behind the great privacy wall of Facebook (and it’s not that exciting…yet) add me as a friend on Facebook. I might have to have a friend-a-thon so I can play catchup with Robert Scoble…although I’ve got a bloody long way to go 🙂