Twitter Bollocks

May 22, 2008 — 15 Comments

I know the new me isn’t overly negative, and I’ve got to say that the last couple of weeks personally has been amazing. I’m discovering new things, seeding great conversations about the new wave of blogging, and I’ve perhaps never been more excited about the 2.0 space since my days at the Blog Herald.

But every now and then you have to call a spade a you know what.

This post
from Twitter makes me feel ill.

Lets see, here’s a company that just took $15m, a company that sees itself as a utility player, which is a fair call, and yet we get this

We’ve gone through our various databases, caches, web servers, daemons, and despite some increased traffic activity across the board, all systems are running nominally. The truth is we’re not sure what’s happening. It seems to be occurring in-between these parts.

I’m sorry, but WTF???

Ah, but there’s a solution, apparently it’s about usage widgets:

We’re busy working on instrumenting and adding meters to provide visibility into what’s slowing Twitter down. We’ll use this data both to alleviate the current woes and to help inform our long-term architecture work to make Twitter a utility service people can count on

I noted in the Inquisitr post the argument that people who complain about Twitter downtime will never leave, and that’s a fair call, but how can Twitter, this far into the process, have zero idea as to what is going wrong? More importantly, how can VC’s invest in a startup that is apparently completely clueless?

I’m all for transparency, and the post from Twitter is beyond overdue, but at the same time admitting things are going wrong is one thing, saying you have absolutely no idea why this is the case should scare small children.

It’s like the X-Files, I want to believe, but I read this and I see complete and utter bollocks.