Will the person asking “do you want fries with that” be in India?

October 27, 2006 — 2 Comments

FortWayne.com reports on the rise in the use of call centres to take orders at fast food outlets. At the moment they (the call centres) are in the same town, but it doesn’t take a genius to know that if your using a call centre to take an order in a drive thru line it’s only a matter of time til you’ll be ordering a Big Mac via a call centre in India, even if you’re sitting in your car in Western Australia, the United States, or even timbuktu.