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On Bills And New Matilda

admin —  June 2, 2010 — 7 Comments

Just doing my monthly rec for The Inquisitr in costs, and discover that our full hosting bill (including host, third party storage and CDN) should come in at about US$220 this month.

That’s with 331gb through Amazon Cloudfront (I also use S3 for storage, a different service, doesn’t cost much at all for storage so not counted here), 33gb through Limelight Networks (I mention both names because they are both considered worlds best) and 120gb of bandwith through Rackspace (again considered to be a top tier host.)

People want to argue about the economics of journalism in the case of New Matilda: fine. But you know I’m right when I say New Matilda blaming increased hosting costs as one of their reasons for shutting either indicates a falsehood, or what I suspect is the case: they were doing it wrong.

I’m far, far from an expert in hosting: our last bill before leaving MediaTemple last year was something over US$1k for example (on one third of the traffic), and keeping the bloody thing up was an ongoing nightmare. But I’ve found that you can always cut hosting costs if you look around and do your homework properly, and I’d note most importantly: you don’t have to sacrifice quality either. In fact, we’ve got far better quality hosting then we ever have had. We’ve had few to no problems with our current setup, and the use of CDN’s has increased site loading times significantly.

My guess is New Matilda didn’t have a CDN and were probably using a local host who was charging them an arm and a leg.

Edit: just changed the reference to S3. I use both Cloudfront and S3. The bill comes from Cloudfront. S3 was like $3 this month.

I popped my head up and gave my 2 cents worth this morning on The Inquisitr on the demise of New Matilda, and not surprisingly shots came in 🙂

I mean this in all sincerity: I’m sad to see the demise of one of the best independent commentary sites in Australia. I wasn’t a daily reader as such, but I’ve read enough of it over the years to know that we were all better off for it existing.

But you’ll have to forgive me when I get pissed off when sites blame advertising and unproven “new media models” for a failure to cover costs.

First: you own your fail. There’s no disgrace in failing. 90% of all small businesses fail. Some things work, some don’t. But you don’t blame the market because you couldn’t run the business at profit, or at least cover costs for six years. You go to the market and sell your product/ service, and if that doesn’t work, you change your model. The market doesn’t change to fit you.

I’m particularly riled at excuses such as “The big media players are struggling to find a workable online business model that allows them to pay their writers and maintain high standards — and so are we.”

There’s nothing hard about covering your costs and living within your means. There’s nothing hard about knowing if you’re doing the same thing for 3 or 6 years, and it isn’t working, you change the model or you get out before burning more money.

And seriously, an independent Australian media outlet quoting the lies of Rupert Murdoch on new media models? The same lies spread by the likes of former Crikey editor Jonathan Green who claims in speeches that there’s no money in new media?

There’s plenty of money to be had in new media, in all shapes and sizes. Only this week, True/Slant sold to Forbes in the United States; I pick that example in particular because True/Slant had a similar high quality focus to New Matilda, and had been operating for only 13 months. The likes of the Huffington Post are profitable, and there are many sites in the United States at various points throughout the quality scale making money, some of them serious money.

There are, I should add, more than a few Australian sites making money as well, although given the constant new media is bad meme from the mainstream media, you’d never know about it.

And here’s the little secret: there’s more money in quality advertising in Australia at the moment than the United States, at least from the people I’ve been talking to.

I’m not suggesting that it’s easy in Australia; scale is bloody hard because of the population. But likewise we wouldn’t have seen the likes of News, Fairfax and ABC rush into this online commentary space last year if all they all thought it would lose them serious money.

Here’s how I would have fixed New Matilda

1. Introduce an AAP feed so there’s more general news on the site. You have to scale, and the broader news would have subsidized the commentary stuff. I’m not suggesting turning the site into News.com.au, but there’s plenty of room there for complimentary AAP content.

2. Pay writers less, or put them on performance related pay: I know that’s harsh to the writers, and I know most are deserving of top dollar, but likewise New Matilda isn’t a charity, but seemed to be operating as one.

3. Broadscale user contributions: New Matilda has always had guest posts, but nothing of serious scale such as The Punch, National Times etc. Take the Huffington Post model, and open the door to more. The best stuff goes on the front page, the other stuff is there on site somewhere. If you had a little spare cash, incentivise it a bit with any of a number of models.

4. Better advertising: if you can’t get top dollar for ads, run network ads. New Matilda is showing multiple iTunes affiliate ads at the moment. I’m not saying ads have to be trashy, but likewise you don’t get to keep a stiff upper lip on ad sales when you’re bleeding money either.

Actually, I hope someone buys New Matilda and turns it into an Australian Huffington Post. I like the brand, I like the content, but it needs to be scaled, and scaled quickly, and the only way to do that is to increase the readership base.

This country needs a Huffington Post, and I’d be following that model now if I had the money to do so (we’ve been profitable for a long time, but my yacht in Greece was sadly canceled by the GFC 🙂 ). Someone should, it’s a great business opportunity waiting to happen.